Prescription Requests

 

Please read the important message below regarding repeat prescriptions.  It contains information about changes we are making to improve the safety and speed of ordering your prescriptions. If you already request your prescription through the NHS app or Patient Access, these changes will not affect you.

From the 1st June Middlewood will be making the following changes:

  • Going forward, the preferred way to order a prescription online is via the NHS app Access your NHS account – NHS (www.nhs.uk)
  • Free texted requests for prescriptions via PATCHS (either on an admin or clinical request) will no longer be accepted – you will be directed to register and request through the NHS app, or to set up your ‘linkage key’ to enable medication requests within PATCHS. The only way to order medication via PATCHS is by clicking on PATCHS medication requests button – see how this looks here.

https://www.nhs.uk/nhs-services/online-services/how-to-order-a-repeat-prescription/

https://help.patchs.ai/hc/en-gb/articles/4411202638743-Linking-your-Online-Services-account-to-PATCHS

  • Prescription requests should not be submitted over the phone – they should be in writing or online as above

 

If you already request your prescription through the NHS app or Patient access, please continue to do so. The linkage key will only allow one online service to be used at once. Attempting to use a linkage key for PATCHS will disable you from requesting your medication through the NHS app.